This is applicable if you are using our services:
By providing us with your data, you warrant to us that you are over 16 years of age.
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
We collect information you post in a public space on our website or on a third-party social media site belonging to maqsu.com.
We may collect demographic information about you, your business and business needs, events you like, events you intend to participate in, conference tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We might use the information you provide to contact you for confirmation of a purchase on our website, registration for free trial or for other promotional purposes including sending newsletters.
We might use your information to confirm your purchase of service, free trial, registration for an event or contest.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We may use information to protect our company, our customers, or our websites.
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy our services we enrol you in our newsletter automatically. We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase. We use information as otherwise permitted by law.
We currently host with digitalocean.com whose servers/data centers are located in Singapore.
On the cloud, we maintain regular backups (from hereon referred to as backup) of your account. We keep 14 full backups of each database for up to 3 months: 1 per day for 7 days, 1 per week for 4 weeks and 1 per month for 3 months.
These backups are stored on Digitalocean Block Storage. You can refer to its compliance information.
You can request the download of your database backup by requesting via email to email@example.com.
We also have an access to your account for administrative purposes. This includes access for support and update purposes.
If anyone in our team has to access your data for support, then you will get an email mentioning that one of our engineers have accessed your data along with a reason. Your passwords are not accessible to our engineers and are generated via a program. If they need to access the account, they must go via this route. All our employees have signed a Non-Disclosure of Data agreement with us and they are fully aware of the consequences and risks involved with access of customer data.
We will report to you what changes (if any) we have done. At the bottom of each form (or doctypes as we call them) you will see who has made the recent changes. Additionally, you can view the Activity Log Report to track the activities of users in your account. Changes are also made automatically via patches when a new version gets released. In case a patch fails, an Administrator may change your data. In this case too you will receive an email notification of the same.
Any personal information received will only be used to reply to your queries or fix your bugs (and occasionally send Newsletters which you can opt out of). We do not and never will sell or redistribute your information to any third party.
We do track your visits to the website through Google Analytics. This data is collected anonymously and viewed in an aggregated form to understand the user behavior across companies. The kind of queries we engage with here are like what is the most used transaction in MAQSU, or what do most users do after making a Sales Invoice.
We do not sell your data but for your peace of mind, you can request to delete your data from our systems by email to firstname.lastname@example.org.
Please note that we can’t delete certain details related to billing for legal and auditing purposes.
You can opt out of receiving or Unsubscribe our marketing emails. To stop receiving our promotional emails, please email email@example.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.